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FAQ - GameShark® Game Codes with Media Player
1) FREQUENTLY ASKED QUESTIONS – CHEATS
Q: What’s the difference between the old GameShark codes and the new Game Codes?
A: The only difference is that the new Game Codes have a few additional lines of code added in so that they can be used with the new GameShark Game Codes with Media Player product. On GameShark.com, we have pages with both sets of codes for each game to make it easier for our users.
Q: When I put the “GameShark ® Game Codes with Media Player” disc in my PS2 and press Reset, the disc sounds like its spinning but then nothing loads on screen.
A: First, try leaving the disc to load for at least 30-45 seconds. Some PS2’s may take longer to load discs than others. Second, check to see if the disc has any scratches on it. If it does, this makes it harder for the PS2 to read your disc, and it may not work. If it has no scratches on it try standing your PS2 vertically, as this can aid your PS2 to read the disc if your PS2 laser is weakening.
Q: When I try to load the “GameShark ® Game Codes with Media Player” , I get a screen on my TV that says “Disc Read Error” or "Please insert a PlayStation or PlayStation 2 format disc" . What should I do?
A: Try your GameShark disc on another PS2 console, if it works on another console then the disc is fine, it is the PS2 that is causing it not to load. Try loading the disc with the PS2 standing vertically, this sometimes helps with inconsistent PS2’s. Also make sure there are no scratches on the disc, as this may cause the disc to not load.
If your GameShark disc does not work on another console, then you may have a faulty disc. Contact our technical support at 619.683.2815 Monday - Friday 8am - 4pm PST.
Q: At a certain point in my game when I have cheats activated, the game acts weird/freezes. Why is this?
A: When activated, some Cheat Codes make the game you are playing do things different to when it is being played without codes. For example, if you activate a “Make enemies not move” cheat, you may get to a point in the game where you need the enemies to move, in order for you to complete the game. This may cause the game to function abnormally.
Q: Why does my game not load/crash?
A: You may have too many codes activated - cut down on the amount you are trying to use.
Q: Will these codes cause my PlayStation®2 to malfunction or stop working?
A: Absolutely not. “ GameShark ® Game Codes with Media Player” does not affect the PlayStation®2 itself; it merely changes addresses and values in a game's memory while the game is running. If a code causes an undesirable effect in a game, simply press the reset button and make sure the codes were entered properly.
Q: Is “GameShark ® Game Codes with Media Player” compatible with PlayStation/PSone memory cards?
A: No. Only PlayStation®2 compatible memory cards.
Q: Will the “GameShark ® Game Codes with Media Player” , allow me to play import titles on my PlayStation®2?
A: No, “ GameShark ® Game Codes with Media Player” was not designed to allow the use of import titles on the PlayStation®2.
Q: Some codes I've found do not work on my GameShark. What do I do?
A: First verify that the code was entered correctly. If it still does not work, then check your source. We only guarantee “ GameShark ® Game Codes with Media Player” codes that are published by www.gameshark.com or are featured on GameShark sponsored code pages in Magazines.
Q: My “GameShark ® Game Codes with Media Player” does not work on my PlayStation or PSone?
A: “ GameShark ® Game Codes with Media Player” is designed for use on PlayStation 2 only.
Q: Does “GameShark ® Game Codes with Media Player” play games from Europe or Japan ?
Q: Does “GameShark ® Game Codes with Media Player” play copied games?
A: No. “ GameShark ® Game Codes with Media Player” will only play original NTSC PlayStation 2 games intended for the USA .
Q: The “GameShark ® Game Codes with Media Player” does not contain any cheats for my game?
A: The cheats you are looking for may be available on www.gameshark.com. If not, keep an eye on the website as codes for the particular game may appear at some point.
Q: I’ve entered some cheats from your website and they don’t work! Why?
A: For all PlayStation 2 games, you must enter the Mastercode (M) otherwise the cheat will fail. Also, ensure that all the codes for the particular cheat are entered correctly and ensure the codes are for the correct game.
A: If you are entering official cheat codes for the “ GameShark ® Game Codes with Media Player” from our website, the validity of the codes will automatically checked w hen activate them. If the codes you have entered are not valid you will be prompted to re-check that you have entered the codes correctly. Codes created for previous versions of GameShark ® are not guaranteed to work.
Q: I’ve found some GameShark cheats and tried them and they do not work. Why?
A: Ensure that the codes are from the official GameShark website, www.gameshark.com, or are from another official source such as PlayStation 2 magazines. Check you have entered official “GameShark ® Game Codes with Media Player” compatible cheats.
A: If you are entering official cheat codes for the “GameShark ® Game Codes with Media Player” from our website, the validity of the codes will automatically checked w hen activate them. If the codes you have entered are not valid you will be prompted to re-check that you have entered the codes correctly. Codes created for previous versions of GameShark ® are not guaranteed to work.
Q: The “ GameShark ® Game Codes with Media Player” will not recognize my game.
A: If your Game is not recognized, double-check for your game title in Expert Cheat Mode. If your game is not in the list, then visit our website at www.gameshark.com for new cheats or update your cheats with the Online Updates feature.
2) FREQUENTLY ASKED QUESTIONS – MEMORY MANAGER and GAMESAVES
Q: I tried zipping a Game save but it said “This type of file unsupported”. I also tried to copy it to another memory card but it came up with the same message. Why?
A: Unfortunately, some game save data cannot be zipped or copied. This is down to the individual game and some game save data will not be compatible with the GameShark Memory Manager.
Q: My game won’t load my zipped game saves. Why?
A: No game can load zipped game save files. The game saves must be un-zipped using the GameShark Memory Manager before they are used with a game. This allows the game to recognize them.
Q: Can I download a save from the CD onto my memory card, if I already have a save for that game on the memory card?
A: Some games will not allow for multiple game saves of the same game to be stored on a single memory card, so you may have to store multiple saves for certain games on separate memory cards. Another way of storing more than 1 save per game on your memory card is to zip your existing saves for your particular game, then download your new save. This will allow you to have multiple saves for the same game on your memory card.
Q: Why won’t the GameShark Memory Manager recognize my memory card?
A: The GameShark Memory Manager can only be used with officially licensed Sony PlayStation®2 8MB memory cards.
Q: I used the Game Saves section to download lots of Game Saves to my PlayStation®2 memory card, but now it says “Not enough free space on PS2 memory card”. What does this mean?
A: This means your PlayStation®2-memory card has no free save space. Use the GameShark Memory Manager to delete or zip your saves to free up storage space. You can see how full your memory card is by looking at the memory bar at the bottom of the screen. Maximum capacity is 8000k.
Q: If I have an existing Game Save, can I use cheats for that existing Game Save, or do I have to start a new game to use the cheats?
A: If you have an existing Game Save, you can use cheats within your existing Game Save. If you choose to start from the beginning, you can use cheats for a new game as well.
Q: I have copied some files/folders to a PS2 Memory Card, but when I view them via the Memory Manager their names have changed.
A: Unfortunately, the PS2 Memory Card only supports file names of up to XXX characters; this is why your file/ folder names may have changed. This is caused by the PS2 Memory Card, and is not a fault of “GameShark ® Game Codes with Media Player” Memory Manager .
Q: Why can’t I copy or save files to my USB storage device?
A: “ GameShark ® Game Codes with Media Player” currently only supports read-only functions from USB Mass Storage Devices, so y ou cannot copy files to USB devices, you can only copy from them. We may release an update in the future to allow you save and zip files on USB devices so keep checking our website for new updates at www.gameshark.com
Q: I can’t seem to copy large amounts of saves all at once why is this?
A: Sometimes when copying large amounts of saves at once, the PS2 cannot handle the amount of data being transferred. If you experience problems copying large groups of saves, try copying them one by one instead.
Q: I can’t seem to Zip some files on my PS2 memory card, Why is this?
A: The Zip function is designed for PS2 game saves so you may experience problems if you try to zip other types of files.
3) FREQUENTLY ASKED QUESTIONS – MEDIA PLAYER
Q: I have some MP3’s with “Special” characters in their file names, but when I look at the files via my “GameShark ® Game Codes with Media Player” it doesn’t show the names properly.
A: “GameShark ® Game Codes with Media Player” does not support special characters, and any files that have such characters in their name will not be displayed correctly. Please rename your files using conventional characters to view them in “GameShark ® Game Codes with Media Player” .
Q: Why are the track times of my MP3’s wrong?
A: If your MP3 tracks are encoded with a variable bit-rate the track time may not be totally accurate.
Q: My Mpeg 1 or 2 movie files won’t playback with Media Player
Q: Why does my Mpeg 1 or 2 movies stutter when played with Media Player?
A: We also recommend that you only use movie media files that have NEVER been burned as a VCD or SVCD as these formats have usually been highly compressed, therefore lacking error correction and may have playback difficulties with Media Player. Also, check that you stick to the suggested movies sizes - MPEG 1 – Max size (352x288) - MPEG 2 – Max size (480x576)
A: Because there are numerous manufacturers that make memory cards and USB devices, they all have different specifications and read speeds so you may experience slow or stuttered playback of MPEG and MP3 files.
Q: Why does it take so long to view my JPEG or BMP pictures with Media Player?
A: The larger the image file size you want to view, the longer it will take to display onscreen. The average time for a JPEG or BMP file size (1MB) to be displayed will take approximately 12 seconds. We suggest the maximum size for JPEG digital photographs should not exceed 3 Mega Pixels.
A: Because there are numerous manufacturers that make memory cards and USB devices, they all have different specifications and read speeds so you may experience slow or stuttered playback of MPEG and MP3 files.
Q: Why does the skip forward and backward buttons not work when I play my Mpeg movie?
A: Some non-standard encoded Mpegs will not support the skip forwards/backwards functionality due to irregular sector sizes. In these rare cases, the skip functions will be disabled during playback of such mpegs
4) FREQUENTLY ASKED QUESTIONS – GENERAL
Q: It doesn’t read my PSX Memory Cards, why is this?
A: “ GameShark ® Game Codes with Media Player” only recognizes officially licensed PS2 Memory cards.
Q: Does it matter which USB port I plug my devices into on the PS2?
A: No.
Q: I can’t play or view my media file (MP3, MPEG, JPEG, BMP) with Media Player. Why is this?
A: “GameShark ® Game Codes with Media Player” is not compatible with files which have a file name over 267 characters (includes file extension) in length stored on USB storage devices.
Q: Can I plug my USB devices into my PS2 via a hub?
A: Yes, although if you have any problems, try plugging it directly into a USB port on your PS2.
Q: Can I use a USB extension cable?
A: Yes, although if you have any problems, try plugging it directly into a USB port on your PS2.
Q: Will this product cause damage to my PS2 Memory Card?
A: No, it simply writes data to the Memory on the card, as if saving via a normal game.
Q: Will this product cause damage to my USB storage devices?
A: No.
Q: Will this product cause damage to my PlayStation 2?
A: No.
5) FREQUENTLY ASKED QUESTIONS – ONLINE UPDATES
Q: Why can’t I connect to GameShark ’s servers with “GameShark ® Game Codes with Media Player”?
A: The settings “ GameShark ® Game Codes with Media Player” uses to establish an Internet connection will be the same as those used by other PS2 online games and applications, so check with you internet service provider if you have any doubts.
A: Most Internet service providers will support DHCP, if this is the case then check that the DHCP Enable option is set to ENABLED on the “Connection” settings screen, this should be the default setting.
Q: My “GameShark ® Game Codes with Media Player” will not let me log into GameShark ’s server so I can download new cheats, saves or updates.
A: Before you can download Cheats, Saves or new Updates, you must enter your account details in the “User Account” screen; Check you have entered the correct details into the first three fields (User Name, Password and Product Code) on the “User Account” screen”
Q: When I try to connect to the Network to download the latest content, it tells me to enter a Product Code. Where can I find this?
Q: What is my Product Key (M-CODE)?
A: The Product Key is a 16-digit code that needs to be entered to gain access to the latest Game saves, Cheats and Updates. Your Product Key that can be found on a separate card supplied with your “ GameShark ® Game Codes with Media Player” package. Simply copy the 16-digit Product Key from the card and into the relevant field when asked.
Q: When I try to connect to the Internet, I get a login error, what does this mean?
A: You could receive a login error in many situations, below is list of possible errors codes and recommended actions to help you with your connection problem:
Code |
Error Description |
Possible Cause |
Recommended Action |
5001 |
Bad Driver |
Corrupted configuration file, damaged memory card or save file |
Delete configuration file and re-enter and save Network Settings |
5002 |
No Network interface Hardware detected |
PS2 Network adaptor not connected to PS2 properly or faulty |
Check you have connected your Network adaptor correctly to your PS2 (refer to user guide supplied with adaptor) |
5003 |
Bad Hardware configuration |
PS2 Network adaptor not connected to PS2 properly or faulty |
Check you have connected your Network adaptor correctly to your PS2 (refer to user guide supplied with adaptor) - Replace faulty Network adaptor. |
5004 |
Bad Configuration File |
Network Settings configuration file corrupted or not supported. |
Re-enter Network Settings and re-save configuration |
5005 |
Failed Connection (server failed to respond) |
Server full or faulty |
Try again later |
5006 |
XML parse failure (bad server XML response) |
Possible fault at host server |
Try again later, Check for new updates |
5007 |
XML parse failure (bad binary data request) |
Possible fault at host server |
Try again later, Check for new updates |
5008 |
Parse error (bad session ID) |
Possible fault at host server |
Try again later, Check for new updates |
5009 |
Missing Data (bad / missing filename) |
Possible fault at host server |
Try again later, Check for new updates |
5010 |
Missing Data (bad / missing binary data) |
Possible fault at host server |
Try again later, Check for new updates |
5011 |
Memory Error (bad heap - sanity check failed) |
Possible fault at host server |
Try again later, Check for new updates |
5012 |
Bad Card Write (memory card error, NO CARD) |
Memory Card not present |
Insert PS2 Memory Card |
5013 |
Bad Card Write (memory card error, NO SPACE) |
Memory Card full |
Create more space on Memory Card or insert new Memory Card |
5014 |
Bad Card Write (memory card error, unspecified general error) |
Memory Card corrupt, not formatted, or faulty. Memory Card removed during download or not inserted properly. |
Format Memory Card, Try different Memory Card, do not remove memory card whilst performing download. |
5015 |
Memory Error (malloc / memory allocation failure) |
Possible fault at host server or software error |
Check for new updates |
5016 |
Configuration load failed. |
Memory Card not present, faulty, wrong configuration file or removed while reading, or corrupted configuration file |
Delete configuration file and re-enter and save Network Settings |
5017 |
Configuration saves failed. |
Memory Card not present, removed during download, or damaged |
Try different Memory Card, do not remove memory card whilst configuration is being saved |
Q: I am connecting through a Proxy server to go online with “GameShark ® Game Codes with Media Player”, but it always fails during the connection screen, why is this?
A: While we have provided the ability for “ GameShark Game Codes with Media Player” to connect online through a Proxy, the use of this facility is not recommended due to the increased likelihood of network errors.
Q: When I go online with “GameShark ® Game Codes with Media Player”, are my user details secure?
A: Yes, we only use your details to keep our services and products secure and to provide you with support should you experience any difficulties and this information will not be distributed.
Q: Will I get free upgrades to the software?
A: You can download free Cheats and Game save updates with the “Online Updates” section of “ GameShark ® Game Codes with Media Player”
A: If necessary upgrade patches will be made available. Keep checking our web site for any information at www.gameshark.com or check via the “Online Updates” section of “ GameShark ® Game Codes with Media Player”
Q: I have downloaded a new update and have saved it to my USB storage device but when I boot “GameShark ® Game Codes with Media Player” it doesn’t seem to be updated.
A: Make sure you have your USB device firmly inserted into the USB port your PS2.
A: Try inserting your USB device into a different USB socket on your PS2.
A: There are numerous manufacturers of USB storage devices and some may have slow read times so your PS2 may not have detected it while booting. If this is the case, try holding down the “CROSS” button on your controller as “ GameShark ® Game Codes with Media Player” is booting, this will force your PS2 to search for connected USB devices until an update is found.
Q: After connecting to the Internet, why can’t I reset my PS2?
A: Due to the internal workings of the PS2, the reset button on your PS2 is disabled once you have connected to the Internet using your PS2 Network Adaptor. If you need to reset your console after going online, please turn your console off using the switch at the back of your PS2.
6) CUSTOMER SUPPORT
Please refer to the Frequently Asked Questions in the previous sections before contacting our customer service department. If you still cannot resolve the problem, please contact us as follows:
Phone: (619) 683-2815
Email: support@gameshark.com
World Wide Web: http://www.gameshark.com
Mailing Address:
Mad Catz, Inc.
ATTN: GameShark Support
7480 Mission Valley Road Suite 101
San Diego , CA 92108
Warranty Information
To receive warranty service you must:
- Call Mad Catz Technical Support at 619.683.2815
- Obtain a Return Authorization Number from Mad Catz Technical Support
- Ship the product to Mad Catz at your expense for service
- Enclose a copy of the original sales receipt showing a purchase date
- Enclose a full return address with daytime and evening phone numbers
©2004 Mad Catz, Inc. 7480 Mission Valley Rd., Suite 101, San Diego, CA 92108-4406.
MADE IN HONG KONG ASSEMBLED IN THE UNITED STATES
©2004 Mad Catz, Inc. GameShark , the GameShark Logo and Wanna Beat the Game are trademarks or registered trademarks of Mad Catz, Inc., its subsidiaries and affiliates. GameShark codes ©1996-2004 Mad Catz, Inc. Features, appearances and specifications may be subject to change without notice. PSone and PlayStation are trademarks or registered trademarks of Sony Computer Entertainment, Inc. (SCEI). This product is not sponsored, endorsed or approved by SCEI. This software is based in part on the work of the Independent JPEG Group.